Reference

Privacy terms for your India account

p0335 explains how we collect, use and protect the data linked to your account, wallet activity, device access and privacy requests.

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p0335 Privacy terms for your India account
CONTACT ROUTES

Reach us for privacy requests

Privacy requests should be sent through channels that let us confirm the account before we make changes.

Account help area Open the help area after logging in if you want to check stored contact details, wallet references or cookie choices. We can compare the request with your account record before changing or sharing data.
Privacy email Send a written request when you want access, correction, deletion review or a copy of account records. Include your registered mobile number or email so we can locate the account without exposing private data.
Live chat handoff Use chat for routing, not for posting sensitive documents. Our team can explain what proof is needed, then move the request to a safer channel before identity checks or record changes begin.
ACCOUNT SAFETY

Privacy controls behind India access

Our privacy work is tied to real account operations: login checks, wallet records, device cookies, game-session logs and support conversations.

Data we collect

We collect details you provide, such as name, mobile number, email and verification material, plus account activity like logins, wallet references and game-session records for titles such as Turbo Blackjack or Candy Burst.

Cookies and devices

Cookies help us remember sessions, reduce repeated security checks and understand page errors. Device signals may include browser type, IP range, language setting and security markers used to protect account access.

Payment records

For UPI, Paytm, PhonePe and Google Pay, we store transaction IDs, status, amount, time and linked account reference. These records help reconcile deposits, verify withdrawals and answer wallet disputes.

Access controls

Staff access is limited by role, and sensitive account actions may require extra checks. We use logs to track record changes, support handling and suspicious login patterns around your account.

Retention choices

Some records must stay for tax, dispute, payment and security reasons. When retention is no longer needed, we delete, aggregate or anonymise data so it no longer points back to your account.

Request handling

You can ask to view, correct or review deletion of personal data. We respond after account matching, and we may decline parts of a request where law, fraud checks or open disputes require retention.

India privacy questions answered

These answers explain how this Privacy Policy works when you open or manage an account from India where local law permits. They cover data collection, UPI-linked records, cookies, access requests, deletion review and contact paths. If your concern involves a live transaction or account lock, include the transaction reference or registered contact details when you write to us.

We collect account details you provide, verification material where required, login records, device signals, wallet activity and support messages. We use this data to run your account, protect access and answer privacy requests.

No. For UPI, Paytm, PhonePe and Google Pay, we keep transaction references, amount, time, status and account links needed for reconciliation. Your banking app login details are not required by us.

Send a request through the account help area or privacy email with your registered contact detail. We will match the request to your account before sharing records, so your data is not sent to another person.

Yes, you can ask us to correct contact details or account records that are inaccurate. Some changes may need proof, especially where payment, withdrawal verification or account security records could be affected.

You may ask us to review deletion of personal data. We will act where possible, but some records may remain for payment disputes, fraud checks, tax, security logs or legal retention duties.

Cookies help keep you signed in, remember privacy choices, detect errors and reduce repeated security checks. You can manage browser cookie settings, but some account features may not work correctly without essential cookies.

Use the account help area for account-linked requests, email us for written privacy matters, or ask chat to route you. Include enough account detail for matching, but do not post sensitive documents in chat.

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